Request for Documents

Important: This letter can be used as a guide. You must insert your own details where appropriate and delete any information that is not relevant to your situation. Always date your letters. Always keep a copy of the letter you send. Get legal advice if you do not understand.

Date:

Credit provider

Address

(Write to the EDR contact person available at www.fos.org.au or www.cosl.com.au.)

Dear  Manager,

Request for documents

Account Name:

Type of loan and account no.

I/We request that you supply me/us with the following documents and information:

Delete the documents not required

1. Copy of the credit contract

2. Copy of the loan application form(s)

3. Copy of the preliminary assessment (for loans after 1/7/11)

4. Details of the original limit and any limit increases on my client’s credit card account including:

a). The amount of the original limit granted

b). The date of the limit increase

c). The amount of the limit increase

5. A copy of the assessment performed pursuant to Section 129 of the National Consumer Credit Protection  Act.

6. Any credit related insurance contract in your possession

7. Any notices under the National Credit Code or Consumer Credit Code previously sent to my client

8. Account statements for the period from // to //

9. A statement of the payout figure as at // with details of how this amount is calculated

Please provide the requested information by //.

The above information is requested under the Consumer Credit Code and/or the National Consumer Credit Protection Act and the Privacy Act

If enforcement action is threatened

I assume that you will not take any legal action in relation to the above account until 28 days after the documents and information requested above have been received. If this assumption is not correct please advise me in writing immediately.

Yours faithfully,

____________________
[Full name]