Problems with your loan

Your rights and options in relation to existing loans.

• Making a consumer credit insurance claim
• Have a dispute you can’t resolve with your credit provider? — External Dispute Resolution
• Refinancing
• Family Breakdown and Debt (Very general information – also available in Arabic, Chinese, Spanish and Samoan : see Multilingual Information)
• How do I get copies of my loan documents?
• Repossession – car and other goods