Credit and Debt Hotline

Phone 1800 007 007

MONDAY TO FRIDAY
9.30 AM TO 4.30 PM

Financial Counselling information, advice and referral service available to individual consumers in NSW on credit, debt and banking issues.

The Credit and Debt Hotline assists by providing:

  • Detailed information and strategies for dealing with financial difficulties
  • Detailed information and strategies for negotiating with creditors
  • Legal advice [link to Legal advice info and case studies]
  • Legal assistance [link to Legal assistance info and case studies]
  • Information about court processes in relation to debt collection
  • Referrals to face-to-face financial counselling and information on how to prepare for a financial counselling appointment
  • Information and referrals to other services
  • Reassurance and perspective about financial matters

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