Important: This letter can be used as a guide. You must insert your own details where appropriate and delete any information that is not relevant to your situation.

Always date your letters. Always keep a copy of the letter you send.

GET LEGAL ADVICE IF YOU DON'T UNDERSTAND

Date:

[Name of Lender]
[Address of Lender]

Dear Manager,

Request for documents and information
Account name:
Account no:

I/We request that you supply me/us with the following documents and information:

1) A copy of any credit contract(s) relating to the above account number(s)

2) A copy of any credit related insurance contracts in your possession

3) A copy of any notices given under the Consumer Credit Code

4) A statement of the following:

a. Current balance of the above account(s)
b. Any amounts credited or debited during the term of the contract
c. Any amounts overdue and when such amount became due
d. Any amount payable and the date that it became due

5) A written statement of the amount required to pay out each of the credit contracts with details of the items, which make up the amount(s).

The above information is requested under the Consumer Credit Code and the Privacy Act.

I/We trust you will reply within the time periods specified under the Consumer Credit Code.

[To be included where legal action may be commenced]
I/We assume you will stay all enforcement action while you consider this application. If this is not possible, please let me/us know immediately in writing.

I/We await the requested documents and/or information.

____________________
[Full name]

Warning: This letter is information only and should not be relied upon as legal advice.